Superior IT Support for Tampa Businesses

As your dedicated Managed Service Provider (MSP), we provide complete managed IT services to optimize your technology and empower your business. With IT support from Scarlett Group, you gain a partner dedicated to your technology success.

Proactive IT Support Services for Tampa Bay, St. Pete, & Clearwater

Our IT support services deliver proactive maintenance, expert troubleshooting, and ongoing advising tailored to your needs:

  • 24/7 Monitoring and Help Desk - We identify and resolve problems before you even know they exist. Our support staff are available around the clock.
  • Maintenance and Patching - Regular updates and system enhancements prevent issues and improve performance.
  • Onsite and Remote Support - Highly skilled technicians provide rapid onsite or remote troubleshooting.
  • Cloud Integration - We seamlessly incorporate cloud solutions into your environment and provide full support.
  • Security and Compliance Management - Our experts handle all your cybersecurity and compliance needs.
  • Disaster Recovery - We ensure your data is fully protected and quickly recoverable.
  • Strategic IT Consulting - Our CIO services provide high-level expertise tailored to your goals.

Tailored IT Services That Solve Your Specific Issues

Our IT support team has deep experience across all technical areas and business sectors. We assign specialists based on your unique infrastructure and needs.

Our experts provide:

  • Knowledge of Latest Advancements - We leverage cutting-edge solutions for your benefit.
  • Complex Problem-Solving - No IT challenge is too difficult for our team to tackle.
  • Vertical Industry Insight - We understand your business priorities and processes.
  • A Holistic Approach - We optimize your entire technology ecosystem.

A True IT Support Partnership

With Scarlett Group as your IT Consultant, you gain a seamless extension of your team focused on your goals:

  • We take time to understand your business and technical environment.
  • We assign account managers who act as your IT advisors.
  • We provide recommendations tailored specifically to your needs.
  • We function as your IT department minus the overhead.

The Best Choice For Complete IT Support

On average, managed IT support delivers:

  • 55% fewer critical IT failures
  • 28% higher system uptime
  • 27% faster resolution of support tickets
  • 23% lower overall IT expenses

Contact Scarlett Group today at 813-819-2219 to discuss your needs and request a customized proposal. Discover how our IT support services can accelerate your success. Partner with us for superior IT services and join the many organizations that trust us for expert technology management and support.

Talk to an IT Expert

Tampa Office Contact Information

Email: info@scarlettculture.com
General & Helpdesk: 813-819-2219
Helpdesk hours are 8am-5pm Monday – Friday, with after-hours and emergency support available 24/7/365

Mailing Address:
The Scarlett Group - Tampa IT Support & Managed IT Services
100 S. Ashley Drive
Tampa, FL 33602
 

Looking to Get More Out of Your IT?
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"Our cyber insurance renewal application required more information than ever before.  We hired The Scarlett Group to perform vulnerability scanning and a Cybersecurity Assessment. It satisfied our insurance carrier and reduced our premium. We certainly recommend The Scarlett Group." 

CFO | 100-person Engineering Firm
Jacksonville Florida

"Our business is expanding, and our IT people couldn't handle the growth. We found The Scarlett Group and have been completely satisfied. They are here when we need them but more importantly, they anticipate our needs."

Owner | 75-person Healthcare Provider
Jacksonville Florida

"The Scarlett Group helped us understand CMMC and prepared us for the upcoming certification requirements. We have recommended The Scarlett Group to many other DOD contractors. They are very good at what they do and affordable."  

Owner | 25-person DOD Contractor
North Florida

"The move to The Scarlett Group was easy, and we are delighted. Our old MSP was purchased. The new owners let us down. It was taking them days to respond to our needs. It was time for a change." 

Firm Administrator | 34-person Law Firm
Jacksonville Florida

"We rely on The Scarlett Group for our Cybersecurity. They manage, monitor, and secure our network, laptops, and desktops. We recommend The Scarlett Group. We are very happy with their services."   

IT Director | 1,200-person Construction Company
New York

"Our growth has been exponential over the last five years. The Scarlett Group has been instrumental in keeping our technology current and operational."

President | 50-person Engineering Firm
Jacksonville Florida

"The Scarlett Group has been handling our IT and Cybersecurity for the last five years. They are trusted partners, helping us plan for the future and handling our day-to-day needs. We have recommended their services to many other construction firms."    

CFO | 700-person Construction Firm
Orlando Florida

"Faced with a ransomware attack, our IT company couldn't help. We found The Scarlett Group on the internet. They responded to our inquiry immediately and helped us recover quickly. Now The Scarlett Group is our Managed Services Provider."  

Surgeon | 20-person Plastic Surgery Practice
Raliegh North Carolina

Frequently Asked Questions

Virus and Malware Removal

With the increasing threat of cyberattacks, having strong virus and malware protection is crucial for any business. Our IT support team monitors your systems to prevent attacks and quickly removes any threats that may occur.

Data Backup and Recovery Solutions

In the event of a disaster, our IT support team has you covered. We have robust data recovery services in place to ensure your critical data is quickly restored and your business can resume operations as soon as possible.

Data loss can be catastrophic for a business. That's why we provide comprehensive backup solutions to ensure your data is always protected and easily recoverable

Managed Network Services

Our IT support team handles all aspects of your network, from setup and maintenance to troubleshooting and optimization. With our managed network services, you can focus on growing your business while we handle the technical details.

Cloud Solutions for Tampa Bay Businesses

We understand that cloud solutions are essential for modern businesses. That's why we offer seamless integration of cloud services into your existing infrastructure, along with ongoing support for maximum efficiency and productivity.

Hardware and Software Management

Our IT support team oversees all hardware and software assets to ensure they are up-to-date, secure, and functioning properly. We also handle any licensing and renewal needs so you can focus on your business.

Server Repair Services

When your server goes down, it can severely impact your business operations. That's why our IT support team is available 24/7 to quickly troubleshoot and repair any server issues, minimizing downtime and ensuring your business stays up and running.

Network Security and Compliance

It's crucial for businesses to have strong network security measures in place. Our IT support team stays on top of the latest security developments and implements comprehensive security solutions to keep your business data safe and compliant with industry regulations.

Disaster Recovery Services

Disasters can strike at any time, and it's essential to have a plan in place to recover quickly. Our IT support team works with you to create a customized disaster recovery plan that ensures minimal downtime and maximum data protection.

Cyber Security Services

Cyberattacks are a constant threat. Our IT support team offers comprehensive cyber security services to protect your business from malware, ransomware, phishing attacks, and other cyber threats. We specialize in incident prevention, incident detection, and incident response.

Our expertise extends across multiple sectors, allowing us to tailor our services to meet the unique needs of each industry. We serve:

Architecture, Engineering, and Construction: 

We understand the complexity of projects in this industry and offer robust solutions that enhance productivity, collaboration, and project management.

Legal 

Our IT solutions for the legal industry are designed to safeguard sensitive information, streamline document management, and ensure seamless communication.

Government: 

We provide secure and reliable IT services that meet the stringent requirements of government agencies, facilitating efficiency and transparency.

Accounting and Finance: 

Our team is adept at implementing IT solutions that simplify financial operations, improve accuracy, and enhance data security.

Healthcare: 

We offer IT services that comply with healthcare regulations, ensuring patient data is protected while improving the efficiency of healthcare delivery.

Mid-Market and Small Businesses: 

We support businesses of all sizes with scalable IT solutions that drive growth, optimize operations, and boost customer satisfaction.

The transformation of Tampa Bay into a hub for innovation is an ongoing process. An influx of technology firms and a vibrant startup scene have turned the Tampa Bay Area into a magnet for those seeking a dynamic entrepreneurial environment. This is corroborated by Business.org's inclusion of Tampa Bay in its list of the top 40 U.S cities for entrepreneurs. Furthermore, the region boasts several renowned universities, known for shaping ambitious, tech-savvy talents. Here are our recommendations for universities to consider if you aim to carve a niche for yourself in the tech sector:

University of South Florida (USF)

The USF Muma College of Business offers a Master's in Information Systems Management, designed for aspiring IT leaders.

The USF College of Engineering provides an MS and PhD in Computer Science with a focus on cybersecurity, data science, cybercrime investigation, and software engineering.

University of Tampa

UT's Sykes College of Business offers a BS in Cybersecurity with a curriculum that is compliant with NSA standards.

The College of Natural and Health Sciences at UT offers an MS in Cybersecurity, highlighting digital forensics, ethical hacking, and cyber law.

Stetson University

The School of Business Administration at Stetson provides a Master's in Information Systems, incorporating essential business knowledge with advanced IT skills.

Florida Polytechnic University

FPU's College of Innovation and Technology offers a BS in Cybersecurity, emphasizing hands-on experience with the latest technologies and tools.

Eckerd College

The Department of Computer Science at Eckerd College offers a unique interdisciplinary approach to computing, with majors in computer science and computational science. This allows students to combine their passion for technology with other fields such as biology, psychology, or art.

These universities not only offer top-notch education in technology-related fields but also provide opportunities for networking and collaboration with businesses in the Tampa Bay area.

Partnering with a managed service provider (MSP) in Tampa Bay can bring numerous benefits to your business, including:

  • Cost savings: Outsourcing IT services can save businesses money on infrastructure, staffing, and training costs.
  • Proactive support: MSPs monitor your systems 24/7 and proactively address any issues before they become larger problems, minimizing downtime.
    Access to expertise: MSPs have specialized knowledge and experience in IT, allowing them to provide top-notch solutions and support for your business.
  • Scalability: As your business grows, an MSP can easily scale their services to meet your changing needs.
  • Focus on core operations: With an MSP handling your IT needs, you can focus on running and growing your business.
  • Compliance and security: MSPs ensure your business is compliant with industry regulations and provide robust security measures to protect against cyber threats.
  • Greater efficiency: With an MSP maintaining your IT, you can streamline processes and improve efficiency, leading to increased productivity and profitability.

Here are the most common questions related to our IT support. We strive to provide clear and comprehensive responses to help you better understand and utilize our services. Should you have a question that is not addressed here, please feel free to contact us directly.

What is a Managed Service Provider?

A managed service provider is a company that provides IT services, support, and solutions to businesses on an ongoing basis. This includes managing and maintaining your IT infrastructure, providing technical support, and ensuring the security of your systems.

Why should I hire a Managed Service Provider for my business?

Partnering with an MSP can bring numerous benefits to your business, including cost savings, access to expertise, proactive support, and increased efficiency. Additionally, an MSP can help you stay compliant with industry regulations and protect your business from cyber threats.


What’s Co-Managed IT Services?

Co-Managed IT services allow businesses to collaborate with an MSP while retaining some control over their IT operations. This can be beneficial for businesses that already have in-house IT staff but want additional support from an outside provider.

How do I know if my business needs managed IT services?

If your business relies on technology to operate, then you can benefit from managed IT services. It's especially beneficial for businesses that don't have the resources or expertise to maintain their IT infrastructure effectively.


How Much Does IT Support Cost in Tampa?

The cost of IT support in Tampa can vary depending on the services and level of support your business requires. Factors such as the size of your business, complexity of your IT infrastructure, and specific needs can all impact the overall cost. We recommend reaching out to our team for a personalized quote based on your particular requirements.


Should Small Businesses Be Outsourcing Their IT Support?

We support businesses of all sizes in the Tampa Bay area, from small startups to large corporations. Our services are tailored to meet the needs of each individual business, regardless of their size or industry.

Outsourcing IT support can be extremely beneficial for small businesses that may not have the resources or expertise to handle their IT needs in-house. By partnering with a managed service provider