Posted by Tyler Chancey, GCFA on

Tyler Chancey is a cybersecurity professional currently serving as the Director of Cyber Security at Scarlett Cybersecurity Services. With a solid foundation in Computer Software Engineering from the University of Florida, Tyler holds a repertoire of certifications that underscore his expertise. These include the prestigious Microsoft 365 Certified: Enterprise Administrator Expert and Microsoft 365 Certified: Security Administrator Associate, showcasing his mastery in Microsoft's enterprise solutions. Tyler's commitment to comprehensive security is further evidenced by his CompTIA Security+ certification, demonstrating proficiency in core cybersecurity principles. Additionally, his GIAC Certified Forensic Analyst (GCFA) credential attests to his advanced skills in forensic analysis—an invaluable asset in today's complex cybersecurity landscape. Tyler's dedication to staying at the forefront of industry standards is evident in the active pursuit and maintenance of these certifications, making him a trusted authority in the field.

Tyler C., GCFA 

Job title: Director of Cyber Security
Expertise: Information Security, Cybersecurity Incident Response, Cybersecurity Compliance, Cyber Policy
Education: University of Florida, Computer Software Engineering

Highlights:

  • Director of Cyber Security at Scarlett Group since 2022 
  • Holds GCFA and Microsoft 365 Enterprise Administrator certifications
  • Expertise in compliance, incident response and cyber policy

Experience: 

Tyler C. currently serves as the Director of Cyber Security at Scarlett Group in Jacksonville, Florida. He first joined Scarlett Group in 2019 as a Cyber Security Consultant, before being promoted to his current director role in 2022. Tyler has over 4 years of experience providing cybersecurity services to American private and public organizations.

Education:

Tyler earned his degree in Computer Software Engineering from the University of Florida in 2016. While at UF, he developed expertise in programming and software development.

Licenses & Certifications:

  • Microsoft 365 Certified: Enterprise Administrator Expert (Issued May 2023)
  • GIAC Certified Forensic Analyst (GCFA) (Issued Jan 2019, Expires Jan 2027)  
  • Microsoft 365 Certified: Security Administrator Associate (Issued Jul 2022, Expired Jul 2023)
  • CompTIA Security+ (Issued Jun 2020, Expired Jun 2023)

Additional Skills: 

  • Customer Service, Leadership, Public Speaking, Network Security, Forensic Analysis, Disaster Recovery, Cloud Applications

Running a business is tough enough without having to deal with tech problems. That's where managed IT services come in handy. Managed IT services let you hand over the reins of your tech needs to professionals. This means you won't have to worry about things like network issues, data backups, or software updates. Instead, you can focus on growing your business and making your clients happy.

Imagine not having to scramble when a computer crashes or a network goes down. With managed IT services, experts are always on hand to fix problems before they grow. They keep your systems running smoothly, so you don't have to.

Managed IT services do more than just handle emergencies. They also help your business run better every day. When your tech works well, your team can get more done, and your clients will notice the difference. Let's explore how managed IT services can help you save money, stay secure, and pick the right provider for your needs.

The Basics of Managed IT Services

What Are Managed IT Services?

Managed IT services let you outsource your tech needs to a team of experts. Instead of handling everything in-house, you have a third-party company manage your IT infrastructure and operations. This can include things like keeping your systems running, maintaining hardware, updating software, and resolving tech issues.

Imagine not having to deal with system crashes or slow computers on your own. With managed IT services, professionals take care of all that for you. They monitor your systems around the clock, ensuring everything works as it should. This makes your business more efficient and frees up your time to focus on other important tasks.

Types of Managed IT Services

Managed IT services come in various forms. Understanding these can help you decide what you need. Here are a few types:

1. Network Management: This includes setting up and maintaining your business network. It involves monitoring your network for issues, ensuring everything is secure, and fixing problems as they arise.

2. Data Backup and Recovery: This service ensures your data is regularly backed up and can be restored if something goes wrong, like a cyberattack or system failure.

3. Help Desk Support: This provides you with technical support whenever you need it. If you or your employees encounter tech problems, help is just a call away.

4. Cybersecurity Services: These services protect your business from cyber threats. They include firewalls, antivirus software, and regular security assessments to keep your data safe.

5. Cloud Services: Managed IT providers can help you move to the cloud and manage your cloud-based applications and data. This provides more flexibility and can be more cost-effective.

By choosing the right types of managed IT services, you can ensure your business runs smoothly and efficiently.

Benefits of Managed IT Services

Enhancing Business Efficiency

One of the biggest benefits of managed IT services is increased efficiency. When you have professionals managing your tech, your systems are always optimized. This means less downtime and fewer disruptions. Your employees can focus on their jobs without getting bogged down by tech problems.

Managed IT services also streamline your operations. With experts taking care of maintenance, updates, and troubleshooting, you won't have to worry about these tasks. This helps your business run seamlessly, making it easier to meet goals and deadlines.

Cost Savings That Make Sense

Managed IT services can save you money in several ways. First, you won't need to hire a full-time, in-house IT team. Outsourcing your IT needs is often cheaper and can be scaled to match your business size.

You also save on hardware and software costs. Managed IT providers often have partnerships with tech vendors, allowing them to get better deals. They can also help you avoid unnecessary upgrades, making sure you only pay for what you need.

Regular maintenance and proactive monitoring prevent costly repairs and minimize downtime. This means you spend less on emergency fixes and get more out of your tech investments. Managed IT services ensure you get the most value for your money, allowing you to invest in other important areas of your business.

How Managed IT Services Improve Security

Protecting Your Data

Keeping your data safe is crucial for any business. Managed IT services provide a strong shield to protect your information. They use tools like firewalls and antivirus software to keep hackers out. Plus, they monitor your systems constantly. This means they can spot and fix problems before they become serious.

Another key service is regular backups. Managed IT providers make sure your data is backed up frequently. If something goes wrong, like a system crash or a cyberattack, you won’t lose your important information. This helps your business recover quickly without losing valuable data.

Compliance Made Easy

Many businesses have to follow strict rules to keep their data safe. This is called compliance. Managed IT services help you stay compliant by keeping your systems up to date with the latest standards. They know the rules inside and out and make sure your business does too.

Managed IT providers handle regular security assessments. These checkups help identify weak spots in your systems. They can then fix these issues before they cause trouble. By staying compliant, you avoid penalties and build trust with your customers. They will feel more confident in your ability to protect their information.

Choosing the Right Managed IT Service Provider

What to Look For

Picking the right managed IT service provider is essential. Here are some things to consider:

1. Experience and Reputation: Choose a provider with a good track record. Look for reviews and testimonials from other businesses. This helps you see if they have done a good job for others.

2. Range of Services: Check what services they offer. Make sure they cover everything your business needs, from data protection to cloud services.

3. 24/7 Support: Problems can happen anytime. A good provider offers round-the-clock support. This ensures help is available whenever you need it.

4. Tailored Solutions: Your business is unique. The provider should offer customized solutions that fit your specific needs.

Questions to Ask

When talking to potential providers, here are some important questions to ask:

1. How do you handle security? Knowing their approach to security helps you understand how well they can protect your data.

2. What is your response time for issues? Quick response times are crucial. You want to know they can fix problems fast, minimizing downtime.

3. Can you provide references? Hearing from other clients can give you a better idea of what to expect.

4. What are the costs involved? Understand their pricing structure. Ask if there are any hidden fees. Make sure their services fit your budget.

Conclusion

Managed IT services offer a variety of benefits that can help your business thrive. They help keep your systems running smoothly, improve efficiency, and save you money. They also provide vital security measures to protect your data and ensure compliance with industry standards. By choosing the right provider, you can make sure your tech needs are met, allowing you to focus on growing your business.

Ready to take the next step? The Scarlett Group can help. We offer customized managed IT services to fit your unique needs. Contact us today to learn how we can make your business more efficient and secure. Let's work together to keep your business running smoothly so you can focus on what matters most.

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